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DISTRICT NEWS
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April 08 2014 Devils Kitchen Water District will close on RD Loan
for
connecting to Carbondale. The project consists of updating the existing
two pump stations, refurbish both water towers and presure
reducing stations and one new pump stations, over 2 miles of 6" and
4" main water lines. The project should start early May.
The two water towers and pump station 1,2 have been been
competed
and are back on line. As of 10/23/2014 the new pump station 3 came on
line and is pumping Carbondale water to the pump station at the
office.
Thank you, we appreciate your business,
Tim Yancey, General Manager
Devil’s
Kitchen Water District
DKWD
will be replacing old meters with new electronic read meters starting in May
2012. Some of
our customers will have some dirt and air in their water after they
are changed out, they will have to let their water run till it clears
up. We have installed over 433 as of 03/09/2016.
August 13 2012: The District traded its
John Deere 110 back hoe for a new Case 580 super N. This back hoe is a lot
bigger so the District can do repairs and new services in house to help
keep cost affordable to the customer.
June 2009: Devils Kitchen Water District purchased a new CAT portable generator
to power the pump stations in case of power outages.
RATE INCREASE: January 01, 2016
The minimum bill for one thousand gallons is
$20.00 plus $6.00 facility charge for a total of $26.00. For each
thousand gallons used above that amount will be prorated at a rate of $11.00.
The new rate will take effect with your
January 01, 2016 usage, which will be
billed the beginning of February.
CONFIDENCE REPORT:
As required by the EPA, the 2016
Consumer Confidence Report was published in the
Carbondale Times on the week of May 10, 2017 for review. There is also a
copy of the CCR report posted at the water office. We are required to provide
you with our report, along with Lake of Egypt's, our supplier, each year by
July 1st.
If you need a copy of
this report please contact us.
EMAIL ALERTS: At this time this has been
discontinued. water@dkh2o.com
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DELINQUENT POLICY:
Customer is responsible for a monthly payment.
Payment is due upon receipt of bill before the 25th of month. A 12% penalty
will be added to the outstanding balance after the 25th of the month.
Failure to receive bill does not relieve customer of liability or penalty.
CUT OFF POLICY:
Accounts with an outstanding balance 30 days
after the bill date will be disconnected. Before reconnection occurs, a
Reconnect Fee will be added and all outstanding debt against account must
be paid.
NO RECONNECTIONS OUTSIDE OF REGULAR BUSINESS HOURS.
SHUTOFF CHARGE POLICY:
Past due payments
are due no later than the 10th of the month. When past due amounts are not
paid, water service will be shut off and locked and will be restored when
the ENTIRE balance of both past due and current amounts are paid plus the
following shutoff service fees:
$50.00 will be charged the first time service is shut off.
$75.00 will be charged the second time service is shut off within a 12
month period.
$100.00 will be charged the third time and any subsequent times that
service is shut off within a 12 month period.
After a 12 month period has passed with no shutoffs, the customer will
start back at the $50.00 fee and begin a new 12 month period.
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TO
REPORT A WATER LINE BREAK OR PROBLEMS WITH YOUR WATER CALL:
618 549-5141 OR
618 525-5141
ORDINANCE
INFORMATION:
No.
8-202 Revised 8/12 [217 KB, PDF]
RENTERS’
ORDINANCE ADDENDUM:
8-15-2015
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Did You Know?
The Price of Water According to the Illinois Rural Water Association,
Technical Assistance Bulletin newsletter, bottled water, in most cases, is
not any better than the water being provided by the local pubic water
supplies. In fact, it is finally being revealed that a lot of the so-called
glacier, polar, spring or whatever else they decide to call their water is
actually water from a public water supply.
In comparison with the cost of gasoline at about $3.59 for a gallon and the
cheapest bottle of water at 89¢ for a 16 ounce bottle of water, a
gallon of water would be $7.12 per gallon. The very water would cost
nothing at a fountain if you had a refillable container. If you take the
math one step further that would come to a total of $7120.00 per 1000
gallon. Factoring in that the average household will use approximately 3500
gallons of water each month then you would have a monthly water bill of
$24,920.00.
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Devil's Kitchen
Water District
3324 Grassy Road
Carbondale, IL 62902
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OFFICE HOURS:
Monday: 8:00 to
12:00 pm
Tuesday: 8:00 to 12:00 pm
Wednesday: 8:00 to 12:00 pm
Thursday: 8:00 to 12:00 pm
Friday: closed
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